FAQ
Find answers to your No1 Lounges general queries here, such as how to redeem gift vouchers and promo codes.
If you have purchased a No1 Lounges gift voucher, you can quickly and easily redeem this voucher by visiting: https://no1lounges.com/redeem-gift-vouchers/ ...
Wed, 19 Jun, 2024 at 1:32 PM
The best way to guarantee entry to your favourite No1 Lounge is to pre-book ahead of your visit. All pre-booked guests are guaranteed entry to the lounge on...
Wed, 19 Jun, 2024 at 1:32 PM
We accept groups, however please be mindful of the rules around group bookings. Each lounge has its own group booking limit on our website. All our l...
Wed, 19 Jun, 2024 at 1:31 PM
Quite simply, anyone! If you are a checked-in passenger from any airline, across any ticket class, you are welcome at a No1 Lounge. Related Articles...
Wed, 19 Jun, 2024 at 1:32 PM
If you made a booking for a No1 Lounge during the pandemic that you were unable to use, or if you cancel a booking and opt for lounge credit instead of a re...
Wed, 19 Jun, 2024 at 1:34 PM
Yes! We welcome guests of all ages to our No1 Lounge, Club Aspire, My Lounges and The Gateway. However, our Clubrooms lounge is an adult only (aged 12+) spa...
Wed, 19 Jun, 2024 at 1:34 PM
If you have booked a lounge visit with No1 Lounges, this secures your entry in to the lounge you have booked. We sell access to our lounges based on capacit...
Wed, 19 Jun, 2024 at 1:35 PM